Legal and compliance.
Our licences, policies and how to raise a complaint.
Who regulates Bloc.
Licensed by the CBN
Bloc Microfinance Bank holds a microfinance bank licence from the Central Bank of Nigeria.
Insured by the NDIC
Deposits are insured by the Nigeria Deposit Insurance Corporation, subject to its limits.
NDPA compliant
We handle personal data under the Nigeria Data Protection Act.
Standards we work to.
Anti-money laundering
We follow CBN regulations and the Money Laundering (Prohibition) Act, with KYC checks, transaction monitoring and suspicious activity reporting.
CBN requirements
As a CBN-licensed microfinance bank, we follow its guidelines, including capital adequacy, prudential standards and periodic reporting.
Data protection
We process personal data lawfully, for a stated purpose, and collect only what we need, keeping it secure and confidential.
Information security
Encryption, access controls, regular security audits and incident response procedures protect customer data and our systems.
Fraud prevention
Real-time transaction monitoring, multi-factor authentication, staff training and customer awareness.
Consumer protection
We follow the CBN Consumer Protection Framework: transparent pricing, fair treatment and effective complaint resolution.
The documents behind your account.
Read the terms and policies that apply to Bloc accounts.
If something goes wrong.
Tell us. We will look into it and keep you updated.
